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Independent stages
Each stage has its own scope, contract, and deliverables. Finishing one doesn't commit you to the next.
We assess the whole company. The result is an improvement plan, and every item is decided with you, one by one.
What guides the way we work with every client.
Each stage has its own scope, contract, and deliverables. Finishing one doesn't commit you to the next.
The first step is always an assessment, with scope, timeline, and investment defined from the start.
The result is an improvement plan. Each item goes through its own triage before it becomes an engagement.
Understand the company, build the improvement plan, and decide on each item.
The whole company: processes, systems, data, and people.
Process improvements and digital transformation, prioritized.
The client approves, defers, refines, or discards each item.
The whole company analyzed, with a focus on processes and digital transformation.
Areas, processes, systems, data, and people.
Interviews, site visits, process mapping, and a systems inventory.
4 of discovery and 4 of analysis, through delivery of the improvement plan.
We don't direct operations, except where systems are involved.
Four weeks of discovery and four of analysis.
Kickoff, interviews, site visits, process mapping, and an inventory of systems, data, and documents.
Bottlenecks, rework, manual work, information failures, and system gaps, with their causes and risks.
Delivery of prioritized process improvements and digital transformation initiatives.
Process improvements and digital transformation, prioritized item by item.
Process or digital; the processes and systems involved.
Problem or opportunity, its cause, and the risk involved.
Value, urgency, effort, sequence, and deadline.
Client, consultancy, joint team, or third party.
Each item in the improvement plan gets its own decision from the client.
How it's delivered follows the size and nature of each item.
Process, system, or governance adjustments with a smaller scope and a quick return.
Larger initiatives from the plan, with defined scope, milestones, and team.
Governance, architecture, support, and continuous improvement after implementation.
A third-party vendor delivers the work and the consultancy coordinates it.
The consultancy's proposal is an option, not an obligation.
What was delivered stays useful even if the client decides not to continue.
The pricing model follows how certain the scope is and the responsibility taken on.
We learn about the company's context and goals.
We formalize the assessment's scope, timeline, and investment.
Week 1: interview and visit schedule, plus required access.