Material requests that no longer get lost in email
Every request for a new material now has an owner, a stage, and a history, from the request to a material ready to use.
- Area
- Procurement, Master data
01The problem
Material creation requests arrived by email with spreadsheets attached. Nobody knew which stage each one was in, and questions got lost in side conversations until someone chased them.
How the solution works
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01
Open requestRequesters · open and answer questions
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02
ValidateValidators · approve or send back
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03
CreateMaster data team · creates and configures
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04
Configure
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05
Complete
02What we did
We organized the request into four stages (validation, creation, configuration, and completion), each with its own owner, and gathered every comment about it in a single timeline.
03What changed
Requesters follow progress without having to ask, and every stage change automatically notifies whoever needs to act.
More cases
Contracts and powers of attorney closed in days, not weeks
Contract and power-of-attorney requests now run through a single flow across every area and site, with confidentiality where it matters.
View case →Unplanned payments released in hours
One process, the same at every site, to request reimbursements and unplanned payments to suppliers.
View case →Customers and suppliers request their own registration, with every area in control
Outside companies request registration and send their documents, and each area approves its part before anything reaches the ERP.
View case →